Stellenbosch Municipality

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GET IN TOUCH WITH US

General:

Tel: 021 808 8111
(08:00 - 16:30 week days)

24-Hour Emergency line:

Tel: 021 808 8890 (week days and over weekends)
(all departments)

Infrastructure Services:

Office Hours

Complaints & Enquiries – STELLENBOSCH / KLAPMUTS / KAYAMANDI / JAMESTOWN
Office Hours
021 808 8215 / 021 808 8953 / 021 808 8343

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Complaints & Enquiries – DWARSRIVIER REGION / FRANSCHHOEK
Office Hours
021 808 8632

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After Hours
021 808 8890 / 021 808 8891

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These include complaints and enquiries on:

  • Water – Water leaks/ Burst pipes/faulty water meters /transgressions/ application to drill boreholes/ registration of boreholes/ application for exemption/ missing hydrant covers
  • Sewer – Blockages, Overflowing Drains/missing manholen covers
  • Electrical Services – no power/ metering/ power outages /streetlights/ defects to mini substations/ missing cover plates on lamp poles/ vending/issuing of pre-paid cards
  • Wastewater – Emptying of septic tanks
  • Waste Management – Area Cleaning, Refuse Collection/ Illegal Dumping/ Waste Minimization/ Recycling
  • Roads & Stormwater - potholes/ road repairs/ irrigation water/ sidewalks , Traffic Lights, Roadmarkings & Signs / missing stormwater manhole covers
  • Water Quality - Quality of drinking water

Fire & Rescue:

Tel: 021 808 8888 or 021 808 8890 (24 hours)

Law Enforcement:

021 808 8890 (24 hours)
This is not an emergency number for the South African Police Service

Environment, Sport & Facilities:

Tel: 021 808 8160 or 021 808 8161
(08:00 - 16:15 week days)

Social Media

Stellenbosch Facebook & Twitter

Traffic Services

Traffic Department (Swithcboard)
Tel: 021 808 8800 / Fax: 021 883 2054

Control Room (Accidents / Traffic Offences):
Tel: 021 808 8813
(07:00 - 15:30 Monday - Friday)

Vehicle Registration:
Tel: 021 808 8807 or 021 808 8808
(08:00 - 15:00 Monday - Friday)

Learners Licence Appointments: Stellenbosch
Tel: 021 808 8822
Monday, Tuesday, Thursday (08:00 - 15:00)
Fridays (08:00 - 14:00)
Bring: ID photos x2, R68-00, Identity document (ID), proof of address

Learners Licence Appointments: Franschhoek
Tel: 021 808 8822
Every 2nd Wednesday (09:00 - 13:00) - (Please confirm by calling 021 808 8822).
Bring: ID photos x2, R68-00, Identity document (ID), proof of address

Driver's Licences:
Tel: 021 808 8822
Monday, Tuesday, Thursday (08:00 - 15:00)
Fridays (08:00 - 14:00)

Traffic fine enquiries & payments:

Tel: 021 808 8850 or 021 808 8860 or 021 808 8856 or 021 808 8818 or 021 808 8849 or 021 808 8836
(Mon-Fri 08:00 - 15:30)

Cash and Debit Cards can be accepted at the Traffic department. Bring the traffic fine and the amount that is outstanding. Fines can also be settled by bank guaranteed cheques. A bank guaranteed cheque, together with the fine or fine reference number, can also be posted to: Private bag X5043, Stellenbosch, 7599

NB: As from 1 July 2016, Stellenbosch Municipality will only accept bank guaranteed cheques.

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