Residents are advised that Stellenbosch Municipality do not encourage the giving of “Christmas boxes” or donations to staff, particularly to those that solicit directly from the residents. In the spirit of goodwill and the festive season, there is a natural tendency of kindness and giving, but this unfortunately also has led to too many negative consequences.
Problems have arisen where people posing as municipal staff have solicited for money, sometimes rudely and aggressively. This is normally followed up with a threat that waste will not be collected if their demands are not met. This behaviour will not be accepted from the municipality’s staff, and hence under no circumstances is staff encouraged to solicit donations. All permanent municipal staff is in receipt of a bonus which is paid in November.
Such reports will be investigated immediately and, where residents are willing to testify, the municipality will be able to prosecute offenders. Should you be aware of outsiders posing as municipal staff, the matter should be reported to the South African Police Services.
If residents believe that excellent service has been provided, they should notify the Manager: Solid Waste Management, who will take compliments to the respective staff member and ensure that due recognition for service excellence is noted within the municipality.